About Us
Being a hosting customer can be a hard thing - you often have to deal with server outages and a shitty and sluggish technical support service. To top it off, you need to sign at least in 2 administrative interfaces so as to administer your domains, billing transactions and your website itself. When we started hostprod.com, we attempted to alter all that.
A Fresh Approach to Web Hosting
The hosting Control Panel is the part of the hosting platform that the clients actually see. And 90% of the web hosting companies out there use the same web hosting Control Panel - cPanel. We, however, look upon cPanel as being archaic and hard to work with - it simply hampers our work. This is why we took the decision to use another hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look & feel and offers billing, domain and web site management options, so you can administer everything from one single location. Also, it has a drag 'n' drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have proven that the Hepsia hosting Control Panel is 3 times faster than other hosting Control Panels! We have also prepared a Control Panel demo account - you can see for yourself how Hepsia functions.
A Stable Web Hosting Service
Your site must be accessible online. This is why we rely on high-speed hosting servers driven by the time-proven blend of Linux and Apache. We are also partnering with 4 state-of-the-art datacenters where you can host your websites. This permits us to offer a 99.9% uptime guarantee.
A User-Centered Modus Operandi
Last, but definitely not least - we are there for you! We have Live Chat agents who are there to reply to all your pre-sale enquiries and to help you settle minor technological problems. We have a superior-quality 24x7 client care service. We offer a 1-hour response time guarantee, but in the majority of situations our client support team reps respond to support tickets in less than 20 mins!