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Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will open. It includes elaborate information about all the operations that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of tutorial video clips clarifying how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, have a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by real individuals and offers practical solutions. We constantly update our Frequently Asked Questions database with new entries so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, we have a great team of technical support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you open will be responded to in less than 1 hour (the average response time being about 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 262600

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com